James Provost Illustration

When you can't explain it with words, do it with images.

Specializing in hyper-realistic architectural, product, industrial & scientific illustration to reveal hidden value to your customer; how it's made and how it works, from simple to complex.

For samples, view the
Technical Illustration Portfolio

My four-month-old Apple Macbook Pro has been experiencing short battery life and random shut-downs while on battery power. I called AppleCare and when I flipped my computer over to provide the computer and battery serial numbers, discovered that my battery was the Magically Expanding Kind.

Apple is replacing the battery free of charge, shipping it to my door and covering return shipping of the dud. Isn't it great when a company admits fault (on behalf of their suppliers, no less) and corrects the mistake?

Labels: apple, product

Posted by James Provost, October 28, 2007 ·

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Sarah Jargstorf, Fred Hon, Tessar Lo, Rey Ortega, Chad Covino, Nataly Kim, Matt Hammill, Eshwin Dhir, Alexei Vella, Rosemary Travale, Paul Leli, Drawn

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